IT Systems & Project Consultant
Sasser Technical Innovations, LLC - Founder
As Founder and IT Systems & Project Consultant at Sasser Technical Innovations, LLC, I work with organizations to evaluate, plan, and implement technology solutions that support business operations and align with real-world needs. My work includes systems and security analysis, infrastructure planning, modernization efforts, vendor coordination, and hands-on project implementation across a range of environments.
My approach is rooted in understanding how systems fit together, what value they provide, and how new capabilities can be introduced without creating unnecessary complexity, risk, or long-term technical debt. I focus on practical, well-reasoned solutions that balance usability, security, cost, and sustainability, whether I am leading a project directly, supporting internal teams, or working alongside outside providers.
- Technical project leadership and systems analysis
- Infrastructure and platform modernization
- Website and hosted platform support
- Workflow automation and integration
- Practical AI adoption for business processes
- Reducing operational friction and technical debt
IT Manager
ECVC Inc. - Greenville, North Carolina
Led a broad internal technology environment serving as both leader and senior escalation point across infrastructure, security, business systems, modernization, vendor coordination, and implementation work. Supervised IT staff and served as the primary contact for all IT decisions.
Leadership and Project Delivery
- Supervised IT Specialists and oversaw help desk performance
- Managed infrastructure and software projects from planning to execution
- Led CMMC compliance and enclave implementation work
- Maintained vendor relationships for hardware, software, and services
Infrastructure and Cloud Systems
- Managed on-prem servers, network hardware, and storage systems
- Administered pfSense firewall, LAN/WAN, and VLAN infrastructure
- Oversaw Microsoft Azure infrastructure and resource planning
- Maintained Entra ID / Azure AD identity and access management
- Administered XCP-ng, Xen Orchestra, and TrueNAS environments
- Managed hybrid Active Directory with Azure sync
Security and Compliance
- Ensured compliance with CMMC Level 2, NIST 800-171, HIPAA, and PCI
- Maintained XDR solution, enforced MFA, and managed patch management
- Implemented vulnerability scanning and incident response
- Conducted security audits and employee awareness training
Business Systems and Integrations
- Provided Tier 3 support for Microsoft Dynamics 365 Business Central
- Managed BC enhancements, integrations, and EDI B2B communications
- Administered MSSQL databases and middle tier components
- Supported Microsoft 365 tenants including commercial and GCC High
Automation and Operational Improvement
- Developed Power Automate flows and workflow automation
- Created BI dashboards and custom reports
- Built integrations between systems using APIs and custom scripts
- Maintained asset inventory and reporting processes
IT Specialist
ECVC Inc. - Greenville, North Carolina
Built the technical foundation that supported daily operations across network infrastructure, security, servers, and end-user support. This role provided the hands-on depth that informed later leadership responsibilities.
- Managed, maintained, and monitored network infrastructure
- Administered Windows and Linux servers, Active Directory, and domain policies
- Handled security, patch management, and antivirus administration
- Supported PBX phone systems and end-user hardware
Technical Support and Student Help Desk
East Carolina University - Greenville, North Carolina
- Began building troubleshooting discipline and customer support instincts
- Gained solid experience with hardware repair and software support